Shipping Policy

Thank you for shopping with [Taivex store]. We are committed to delivering your orders safely and on time. Please read our shipping policy carefully.

1. Order Processing

All orders are processed within 1–3 business days after confirmation.

Orders placed on weekends or public holidays will be processed on the next business day.

During sales, promotions, or high-order periods, processing may take additional time.

2. Delivery Time

Estimated delivery times within Pakistan are:

• Major Cities: 2–5 business days

• Other Areas: 3–7 business days

• Remote Areas: 5–10 business days

Delivery times are estimates and may vary depending on the courier and delivery location.

3. Shipping Charges

Shipping charges will be shown at checkout before you complete your purchase.

Free shipping may be available during selected promotions or on qualifying orders.

4. Cash on Delivery (COD)

We offer Cash on Delivery where available.

For COD orders, the complete order amount must be paid to the courier upon delivery.

Please provide a valid phone number and complete delivery address when placing your order.

5. Order Tracking

Once your order has been shipped, you may receive tracking details through SMS, WhatsApp, or email.

You can use the tracking number provided to check your shipment status with the courier.

6. Delivery Delays

We make every effort to deliver orders within the estimated timeframe. However, delays may occur due to:

• Courier delays

• Weather conditions

• Public holidays

• Incorrect or incomplete addresses

• High order volumes

• Other circumstances beyond our control

We appreciate your patience in such situations.

7. Incorrect Delivery Information

Customers are responsible for providing accurate delivery information.

If an order cannot be delivered because of an incorrect or incomplete address or phone number, additional shipping charges may apply if the order needs to be shipped again.

8. Failed Delivery

If you are unavailable when the courier attempts delivery, the courier may make another delivery attempt or contact you.

Repeated refusal to accept confirmed COD orders may result in restrictions on future COD orders.

9. Damaged Packages

If you receive a damaged package or an incorrect product, please contact us as soon as possible.

Please refer to our Return & Refund Policy for information about damaged, defective, or incorrect products.

10. Shipping Within Pakistan

We currently provide shipping within Pakistan.

Delivery availability may vary depending on the courier service and your location.

11. Contact Us

If you have any questions about shipping or delivery, please contact us:

Business Name: [Taivex store]
Email: [mdarvesh107@gmail.com]
Phone/WhatsApp: [03341520888]
Address: [Mandan Get, Bannu City]